Security Command Center Operator M-F 12am-8am
About The Position
Global Asset Security is seeking a highly alert, professional, and detail-oriented Security Operations Center (SOC) Operator. The role supports the safety and security of clients’ properties and personnel by monitoring CCTV systems, coordinating field operations, maintaining radio communications, and dispatching officers or law enforcement in response to incidents. This is a full-time, on-site position with a fixed schedule from 12am to 8am, Monday through Friday. The operator may need to respond to emergency situations outside regular hours as needed. The company describes professionalism, integrity, and commitment to service as important values and is an equal opportunity employer.
Requirements
- High school diploma or equivalent required.
- Ability to sit for extended periods and maintain focus on multiple screens.
- Ability to multitask in high-pressure situations with excellent situational awareness.
- Strong verbal and written communication skills.
- Dependable and punctual, with the ability to work independently with minimal supervision.
Nice To Haves
- Associate degree in criminal justice or a related field preferred.
- Prior experience in a command center, dispatch, or security control room environment is highly desirable.
- Proficiency in CCTV monitoring software, radio communication procedures, and incident reporting systems.
Responsibilities
- Continuously monitor live video surveillance systems for suspicious or unauthorized activity across multiple client sites.
- Track and verify the movements, patrols, and status updates of on-duty security officers using GuardConnect or other tracking software.
- Handle officer scheduling, flex positions, and call-outs.
- Maintain clear and professional radio communication with field officers as the central communication hub.
- Dispatch security personnel to incidents, alarms, or service requests in real time.
- Contact local law enforcement or emergency services when necessary.
- Immediately escalate high-risk incidents to supervisors or management according to protocol.
- Document incidents and responses in detailed activity logs.
- Serve as a point of contact for clients during the shift, provide incident updates, coordinate access, and ensure transparency and responsiveness.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
