Security Command Center Operator M-F 8am-4pm

Global Asset Security LLC • Marietta, GA

6d • $16 - $18 • Onsite

About The Position

Global Asset Security is seeking a highly alert, professional, and detail-oriented Security Operations Center (SOC) Operator. The role supports the safety and security of clients’ properties and personnel by monitoring CCTV systems, coordinating field operations, maintaining radio communications, and dispatching officers or law enforcement in response to incidents.

This is a full-time, on-site role with a fixed schedule from 8am to 4pm, Monday through Friday. The operator must be able to sit for extended periods and maintain focus on multiple screens. The role may require responding to emergency situations outside regular hours as needed.

Requirements

• High school diploma or equivalent.
• Proficiency in CCTV monitoring software, radio communication procedures, and incident reporting systems.
• Ability to multitask in high-pressure situations with excellent situational awareness.
• Strong verbal and written communication skills.
• Dependable and punctual, with the ability to work independently with minimal supervision.
• Ability to sit for extended periods and maintain focus on multiple screens.

Nice To Haves

• Associate degree in criminal justice or a related field.
• Prior experience in a command center, dispatch, or security control room environment.

Responsibilities

• Continuously monitor live video surveillance systems across multiple client sites for suspicious or unauthorized activity.
• Track and verify on-duty security officers’ movements, patrols, and status updates using GuardConnect or other tracking software.
• Handle officer scheduling, flex positions, and call-outs.
• Maintain clear and professional radio communication with field officers as the central communication hub.
• Dispatch security personnel in real time to incidents, alarms, or service requests; contact local law enforcement or emergency services when necessary.
• Immediately escalate high-risk incidents to supervisors or management according to protocol.
• Document incidents and responses in detailed activity logs.
• Serve as a point of contact for clients during the shift, providing incident updates, coordinating access, and ensuring transparency and responsiveness.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED