Security Associate 2nd Shift

Hilton Grand Vacations•Celebration, FL
•Onsite

About The Position

Hilton Grand Vacations is hiring a Security Associate to help protect resort property and support the safety and service needs of team members, guests, and owners. The role includes inspecting and patrolling the building and grounds, documenting deficiencies, investigating incidents and hazards, and preparing reports. The Security Associate also provides guest and owner assistance, including answering inquiries, directing traffic, giving directions, delivering packages, and helping resolve general problems. Basic first aid and CPR may be required as needed. The position requires open availability to work any shift, including nights, weekends, and holidays.

Requirements

  • Ability to patrol the property for 8–9 hours at a time.
  • Ability to greet and interact with guests in a friendly and effective manner.
  • Full and open availability to work any shift, including weekends and holidays.
  • Previous computer experience.
  • Excellent verbal and written interpersonal skills for preparing incident reports.

Nice To Haves

  • Prior security experience in the hotel or hospitality industry.
  • Military or law enforcement background.
  • Current First Aid/CPR certifications.

Responsibilities

  • Perform periodic and random inspections of the building and grounds to protect property from theft, embezzlement, vandalism, fire, and accidents.
  • Maintain inspection reports and records, and advise management of deficiencies and any remedial or disciplinary efforts needed to address them.
  • Investigate security incidents, accidents, suspicious activities, and safety or fire hazards; prepare complete reports, including statements from involved parties and witnesses.
  • Provide assistance to team members, guests, and owners within department and company guidelines.
  • Provide guest and owner service by answering inquiries, directing traffic, giving directions, delivering packages, and helping with general problem solving.
  • Patrol the resort interior and perimeter to identify potential security and safety risks or undesirable conditions.
  • Perform basic first aid and CPR as needed.
  • Carry out reasonable requests from management.

Benefits

  • Medical, dental, and vision insurance, with Day 1 health benefits eligibility.
  • 401(k) plan with company match.
  • Paid Time Off program, paid vacation, and paid sick days.
  • Travel discounts.
  • Employee Assistance Program supporting physical and mental wellbeing.
  • Tuition reimbursement programs.
  • Employee stock purchase program.
  • Learning and advancement opportunities.
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