Security Associate (Full-Time)

Hilton Grand Vacations • Lahaina, HI

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About The Position

As a full-time Security Associate, you will help drive company success by providing a safe and secure environment for guests, owners, and team members. The Security Department operates 24 hours a day, seven days a week, and team members may work varying shifts throughout the week.

The role includes inspecting and patrolling the resort, investigating and documenting incidents, providing guest and owner assistance, administering basic first aid and CPR as needed, and operating security equipment and access systems. The position also involves maintaining records for keys and property, assisting with key and safe access, and carrying out reasonable requests from the security manager or manager on duty.

Requirements

• High school diploma or equivalent.
• At least 6 months of security, military, or law enforcement experience.
• Active State of Hawaii Security Guard Card or ability to obtain one within 30 days of hire.
• Ability to work a flexible schedule, including nights, weekends, and holidays, and cover shifts on short notice to meet business demands.

Nice To Haves

• Prior hotel or hospitality experience.
• CPR, First Aid, and AED certification.
• Proficiency in English for verbal and written communication.

Responsibilities

• Perform periodic and random inspections of the building and grounds to protect property from theft, embezzlement, vandalism, fire, and accidents.
• Maintain inspection reports and records, and advise management of deficiencies and remedial or disciplinary efforts to correct them.
• Investigate security incidents, accidents, suspicious activities, and safety or fire hazards; prepare complete reports that include statements and evidence from involved parties and witnesses.
• Provide guest and owner service, answer inquiries, direct traffic, provide directions and information, and assist with general problem solving.
• Patrol the interior and perimeter of the resort to identify potential security and safety risks or undesirable conditions.
• Administer basic first aid and CPR as needed.
• Operate and monitor security equipment, including radios, AED, PPE, master keys, and the resort keycard system.
• Log hard keys, visitor badges, parking passes, and lost-and-found property.
• Conduct key and safe assists as assigned and act as a witness to cash drops.
• Carry out reasonable requests or special projects from the security manager or manager on duty.

Benefits

• Medical, dental, and vision insurance from Day One.
• 401(k) plan with company match.
• Life insurance.
• Company stock purchase program.
• Team Member Travel Program with discounted rates at properties around the globe.
• Generous paid time off program.
• Paid sick days.
• Team Member recognition and learning and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED