Security Associate / Customer Service Greeter
About The Position
Help Keep Our Stores Safe and Welcoming As a Crossroads Security Floor Associate, you’ll help provide a safe working environment for our teams and a positive shopping experience for our customers. Crossroads locations are fast-paced lively second-hand clothing retail stores where customers buy and sell their gently used fashion. What you’ll do: You will balance keeping Crossroads secure and safe while also acting as a welcoming presence and guide to our guests as they come in the front door. Exceptional customer service and good judgment are a must. Some experience in loss prevention and de-escalation techniques is preferred.
Requirements
- Prior experience in security (1 year+)
- Must be authorized to work in the United States.
Nice To Haves
- Some experience in loss prevention and de-escalation techniques is preferred.
Responsibilities
- Provide a physical, yet friendly, presence . You will offer security support at all times while providing genuine hospitality and warmth.
- Welcome customers . You will welcome, direct, and educate customers.
- Anticipate + Respond. You will work to de-escalate any disruptive incidents in collaboration with your leadership team.
- Be a team-player. You will communicate well with all staff to deliver the best customer experience possible.
- Assist on the floor. You may be tasked with keeping the sales floor clean and tidy during downtime, or with putting clothes out on the sales floor.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
