Service Greeter

Bristol Honda•Bristol, TN

8d•Onsite

About The Position

At Bristol Honda, our service department is the engine that keeps our customers moving. We pride ourselves on speed, accuracy, and top-tier customer care. We know that bringing a vehicle in for service can sometimes be stressful for clients, which is why we are looking for a high-energy Service Department Greeter to make their arrival smooth, welcoming, and stress-free.

Requirements

High Energy & Stamina: You enjoy being on your feet, moving around, and working in a fast-paced environment (sometimes dealing with outdoor weather elements in the service bay).
Excellent Communicator: You are friendly, clear, and can confidently guide customers who might be in a rush.
Detail-Oriented: Accurate with numbers and names—getting the initial check-in data right keeps the whole department running smoothly.
A valid driver's license and a clean driving record are required, as you may occasionally need to move customer vehicles.

Nice To Haves

Experience in automotive dealerships, retail, or hospitality is preferred, but a great attitude and strong work ethic are our top priorities.

Responsibilities

Enthusiastically greet customers as they pull into the service drive or walk up to the service counter.
Identify the customer’s appointment status, perform initial check-in steps (like recording mileage or VINs), and place protective floor mats/covers if necessary.
Keep the service lane organized and moving smoothly, guiding vehicles or clients to the appropriate service advisor.
Direct customers to our waiting lounge, introduce them to amenities (coffee, Wi-Fi, refreshments), and give them an idea of what to expect next.
Maintain a clean, organized, and safe service drive and customer reception area.