Security Assistant Shift Manager - MGM Grand Detroit

MGM Resorts International•Detroit, MI
•Onsite

About The Position

The Security Assistant Shift Manager plays a vital role in ensuring the safety and security of the facility, guests, and staff. The position promotes a safe and welcoming atmosphere while safeguarding the integrity of operations. It manages security staff and operations and responds to emergencies, threats, and incidents.

Requirements

  • Must be customer-focused.
  • Excellent communication skills and the ability to interact effectively with all levels of management and customers.
  • Highly detail-oriented and organized.
  • Flexibility to work alternate shifts as needed.

Responsibilities

  • Manage security staff and operations, including hiring, scheduling, training, policy enforcement, and performance management.
  • Promote guest and employee safety by fostering a secure environment and enforcing applicable state, local, regulatory, and company policies and procedures.
  • Act as a liaison with appropriate outside agencies during security incidents.
  • Assist management with onsite investigations and coordinate and supervise onsite investigations as needed.
  • Respond to guest and employee emergencies and reported threats; document incidents and ensure proper escalation for timely reporting and resolution.

Benefits

  • Wellness incentive programs to support physical and mental health.
  • Health and income protection benefits for eligible employees.
  • Access to company hotel, food and beverage, retail, and entertainment discounts.
  • Free meals in the employee dining room.
  • Programs and networking opportunities to support promotion.
  • Volunteer opportunities to give back to the community.
  • Discounts with company partners, including travel, electronics, and online shopping.
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