Security Assistant Shift Manager - MGM Grand Detroit

MGM Resorts • Detroit, MI

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About The Position

The Security Assistant Shift Manager plays a vital role in ensuring the safety and security of the facility, guests, and staff. The position promotes a safe and welcoming atmosphere while safeguarding the integrity of operations. It manages security staff and operations, helps ensure compliance with applicable policies and procedures, supports investigations, and responds to emergencies and reported threats. Flexibility to work alternate shifts as needed is required.

Requirements

• Customer-focused.
• Excellent communication skills and ability to interact effectively with all levels of management and customers.
• Highly detail-oriented and organized.
• Flexibility to work alternate shifts as needed.

Responsibilities

• Manage security staff and operations, including hiring, scheduling, training, policy enforcement, and performance management.
• Ensure guest and employee safety by fostering a secure environment and enforcing applicable state, local, regulatory, and company policies and procedures.
• Serve as a liaison with appropriate outside agencies during security incidents.
• Assist management with onsite investigations and coordinate and supervise investigations as necessary.
• Respond to guest and employee emergencies and reported threats, document incidents, and ensure proper escalation for timely reporting and resolution.

Benefits

• Wellness incentive programs to support physical and mental health.
• Health and income protection benefits for eligible employees.
• Access to company hotel, food and beverage, retail, and entertainment discounts.
• Free meals in the employee dining room.
• Programs and networking opportunities to support promotion.
• Volunteer opportunities to give back to the community.
• Discounts with company partners, including travel, electronics, and online shopping.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed