Security and Fraud Specialist

ACNB BANK•Gettysburg, PA

12d•Onsite

About The Position

The Security and Fraud Specialist at ACNB Bank uses branch banking experience and an inquisitive approach to help protect customers and the Bank from loss. The role combines fraud alert review and investigation support with physical security coordination for branch locations. The first half of the day is spent reviewing alerts and related information, asking questions, documenting findings, and escalating complex cases and potential Suspicious Activity Report (SAR) matters to appropriate team members. The specialist also supports customer outreach, manages Suspicious Activity Form submissions and tracking records, and helps ensure branch security procedures and records are maintained. This is an hourly, non-exempt position based in Gettysburg, Pennsylvania.

Requirements

High school diploma.
At least two years of relevant banking experience.
Working knowledge of banking operations and regulations.
Strong analytical and communication skills.
Proficiency with Microsoft Office.
Ability to ask questions, investigate unusual activity, communicate findings, and maintain accurate records.

Nice To Haves

Front-end branch banking experience.
Experience conducting customer outreach.
Experience handling branch security procedures.
Several years of experience as a head teller or teller supervisor.
A related degree or specialized training or certification.

Responsibilities

Review fraud alerts, transactions, reports, and logs; ask probing questions, identify concerns, document findings, and escalate complex cases and potential SAR matters.
Use knowledge of suspicious behavior and customer outreach to gather relevant information and support investigations and follow-up.
Manage the Suspicious Activity Form mailbox, route submissions appropriately, and maintain accurate tracking records and documentation.
Support branch physical security needs involving vaults, locks, surveillance, and keypad entry systems.
Review daily alarm activity, complete monthly camera reviews, and check quarterly branch security documentation.
Coordinate vendor maintenance and document security issues and service activities.
Provide clear reports, maintain records to Bank and regulatory standards, retrieve requested surveillance footage, and coordinate with colleagues to share relevant information.