Security Alarm Monitoring Specialist

Astraeus Operations LLC•Portsmouth, VA

6d•$14 - $25•Onsite

About The Position

Security Alarm Monitoring Specialists support 24/7 operations at a high-security facility, supporting the Norfolk Naval Shipyard/Naval Sea Systems Alarm Monitoring Point (AMP) security mission. The role involves active surveillance, access control monitoring, and communications management. Candidates must demonstrate technical proficiency, attention to detail, and emotional composure under pressure.

Requirements

High school diploma or GED equivalent.
Secret clearance required.
Successfully pass background and drug screening.
Availability to work rotating shifts, including weekends and holidays.
Demonstrated proficiency with computer systems and ability to quickly learn and operate multiple software systems, databases, and electronic monitoring tools.
Ability to assess active situations and make sound, timely decisions under pressure.
Strong verbal and written communication skills to clearly convey information to team members, security personnel, and emergency responders.
Skill in operating alarm monitoring systems, radio equipment, and office technology.
High level of attentiveness to environmental and operational changes.
Problem identification and resolution skills.
Ability to accept feedback and adjust performance accordingly.
Ability to maintain accurate logs, organize records, and manage inventory.
Ability to manage emotional responses in high-stress or emergency scenarios.
Punctuality, ability to follow schedules, and reliability in all duties.
Tactful interaction with personnel and adherence to SOPs and security protocols.

Nice To Haves

2+ years’ experience in alarm monitoring, physical security, military operations center, emergency communications, or a similar environment is preferred.

Responsibilities

Operate and monitor computerized Intrusion Detection Systems (IDS), Closed-Circuit Television (CCTV), and Automated Access Control Systems (AACS).
Assess and interpret alarms and coordinate appropriate emergency or security response through the Radio Dispatch Center (RDC).
Use access lists to verify clearance status and authorize entry into restricted areas.
Maintain and document logs of alarm activities, hourly surveillance checks, and communications.
Respond professionally to non-emergency and emergency calls and direct them to the RDC as required.
Operate communications equipment, including radio consoles, portable radios, and secure telephones.
Use office equipment such as desktop and laptop computers, printers, fax machines, and scanners.
Create, maintain, and organize files and documentation according to SOPs.
Prepare supply requisitions for inventory maintenance of consumables and non-consumables.
Provide professional and tactful guidance to individuals denied access.
Refer complex or unresolved issues to the AMP Site Supervisor or designated authority.
Support emergent security incidents and events, including managing area load lists.
Maintain consistent work attendance, including nights, weekends, and holidays.
Perform other duties as assigned.