Security Alarm Monitoring Specialist

Chenega Corporation • Portsmouth, VA

6d

About The Position

Security Alarm Monitoring Specialists support 24/7 operations at a high-security facility as part of the Norfolk Naval Shipyard/Naval Sea Systems Alarm Monitoring Point (AMP) security mission. The role involves active surveillance, access control monitoring, and communications management. Specialists use computerized monitoring and communications systems to assess alarms, verify access, document activity, and coordinate security or emergency responses. Candidates must demonstrate technical proficiency, attention to detail, and emotional composure under pressure.

Astraeus Operations (AO), a subsidiary of Chenega Corporation, provides contract services and shared program management support for government operations. Chenega MIOS describes professional development opportunities, including on-the-job learning and formal development programs. The position requires rotating shifts, including nights, weekends, and holidays.

Requirements

• High school diploma or GED equivalent.
• Secret clearance required.
• Successfully pass background and drug screening.
• Availability to work rotating shifts, including weekends and holidays.
• Proficiency with computer systems and ability to quickly learn and operate multiple software systems, databases, and electronic monitoring tools.
• Ability to assess active situations and make sound, timely decisions under pressure.
• Strong verbal and written communication skills, including the ability to clearly convey information to team members, security personnel, and emergency responders.
• Skill in operating alarm monitoring systems, radio equipment, and office technology.
• High attentiveness to environmental and operational changes.
• Problem identification and resolution skills.
• Ability to accept feedback and adjust performance accordingly.
• Ability to maintain accurate logs, organize records, and manage inventory.
• Ability to manage emotional responses in high-stress or emergency scenarios.
• Punctuality, schedule adherence, and reliability.
• Tactful interaction with personnel and adherence to SOPs and security protocols.

Nice To Haves

• At least 2 years of experience in alarm monitoring, physical security, military operations center, emergency communications, or a similar environment; this experience is preferred.

Responsibilities

• Operate and monitor computerized Intrusion Detection Systems (IDS), Closed-Circuit Television (CCTV), and Automated Access Control Systems (AACS).
• Assess and interpret alarms and coordinate appropriate emergency or security responses through the Radio Dispatch Center (RDC).
• Use access lists to verify clearance status and authorize entry into restricted areas.
• Maintain and document logs of alarm activities, hourly surveillance checks, and communications.
• Respond professionally to non-emergency and emergency calls and direct them to the RDC as required.
• Operate communications equipment, including radio consoles, portable radios, and secure telephones.
• Use office equipment such as desktop and laptop computers, printers, fax machines, and scanners.
• Create, maintain, and organize files and documentation according to SOPs.
• Prepare supply requisitions to maintain inventory of consumables and non-consumables.
• Provide professional and tactful guidance to individuals who are denied access.
• Refer complex or unresolved issues to the AMP Site Supervisor or designated authority.
• Support emergent security incidents and events, including managing area load lists.
• Maintain consistent attendance, including nights, weekends, and holidays.
• Perform other duties as assigned.

Benefits

• Chenega MIOS offers a broad range of benefits, but specific benefits are not listed.
• Professional development opportunities, including on-the-job learning experiences and formal development programs.
• Well-being programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED