Security Alarm Analyst - Full Time

Securitas•Seattle, WA

5d•Onsite

About The Position

The Security Alarm Analyst serves as the central point of contact for a client’s global safety and security operations. The role focuses on real-time alarm monitoring, incident triage, and coordinating responses to safety events. The analyst works with client stakeholders to dispatch local responders, maintain communication channels, and provide accurate, actionable information to enterprise stakeholders. The position is on-site in Seattle, Washington, with a Friday–Monday schedule from 11:00 a.m. to 9:45 p.m. The listed pay rate is $32.00 per hour.

Requirements

At least 18 years of age.
High school diploma or GED.
At least 1 year of security experience.
At least 1 year of customer service experience.
Strong computer and technology skills.
Reliability, accountability, punctuality, and a strong work ethic.
Strong professional verbal and written communication skills.
Ability to interact calmly and professionally with a wide range of individuals.
Great attention to detail and ability to remain alert throughout the shift.
Willingness to participate in the pre-employment screening process, including a drug screen and background investigation.

Nice To Haves

Conflict resolution and de-escalation skills.

Responsibilities

Use AI-enabled tools and multiple information sources for continuous real-time surveillance.
Identify, assess, and escalate potential safety and security risks across the enterprise.
Investigate and triage incoming system alarms as the primary point of contact.
Lead initial response workflows for safety concerns on building premises using established SOPs.
Dispatch Security Officers to investigate and resolve incidents.
Coordinate emergency response services, including fire, medical, or law enforcement, as needed.
Partner with external vendor staff and operational teams to escalate and resolve incidents.
Help maintain real-time communication channels and provide stakeholders with visibility into crises and business interruptions.
Manage security data and information flow to support data-driven decision-making across the global enterprise.
Handle sensitive and confidential security information with discretion and integrity.

Benefits

Medical, dental, vision, life, AD&D, and disability insurance.
401(k) options.
Paid time off: 40 hours after one year of service for full-time security officers who worked at least 2,080 hours.
Paid family leave of up to 12 weeks a year in accordance with state law.
Weekly pay.
DailyPay access program.
Referral program.
Telemedicine and virtual medical care.
Discounts on childcare, vehicles, electronics, cell phone plans, travel, and more.
Free uniforms and paid training.
Doggy and kitty daycare discounts.
Employee Assistance Program.