Security Agent

Journal Hotels • Los Angeles, CA

3d

About The Position

The Security Agent maintains the safety of hotel guests, employees, and property while providing professional, customer-focused service. The role involves preventing theft, vandalism, and unauthorized access; monitoring surveillance systems; patrolling hotel areas; responding to incidents; and assisting during emergencies. The Security Agent also assists guests, prepares detailed reports, communicates effectively with management, and maintains the hotel's standards for appearance, communication, and professional conduct.

Requirements

• Demonstrate a professional attitude and vigilant awareness of surroundings.
• Have strong attention to detail and a commitment to maintaining a safe environment for guests and employees.
• Have excellent communication and problem-solving skills.
• Remain calm under pressure and handle sensitive situations with discretion.
• Be a team player who takes initiative and follows established procedures.
• Represent the hotel with professionalism and integrity.

Nice To Haves

• Previous experience in a similar role, such as security, hospitality, or customer service.
• Proven ability to manage challenging situations, enforce policies, and provide exceptional guest service.

Responsibilities

• Help prevent theft, vandalism, and unauthorized access.
• Monitor surveillance systems and patrol hotel areas.
• Respond to incidents and provide assistance during emergencies.
• Assist guests as needed while maintaining a professional, customer-focused demeanor.
• Prepare detailed reports and communicate effectively with management.
• Maintain the hotel's standards of appearance and communication, and demonstrate professional conduct.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed