Securities Operations Associate

Wells Fargo•Charlotte, NC

1d•Hybrid

About The Position

Wells Fargo is seeking a Securities Operations Associate in Investment Operations within Wealth and Investment Management. The role supports securities and cash processing activities, partners with internal teams to resolve operational issues, and contributes to process improvements that enhance efficiency, mitigate risk, and support the client experience. The associate performs low-complexity lifecycle support and operational tasks, reviews basic issues and procedures, and resolves low-complexity escalations within their scope. With manager direction, the role exercises judgment within defined parameters across trade-related processes and develops knowledge of operational functions, policies, and procedures. The position also supports daily securities and cash production work, researches operational issues and risks, reviews time-sensitive documents and transaction requests, and contributes to projects and process changes coordinated across operations teams. The position is based in Charlotte, North Carolina, and offers a hybrid work schedule. Candidates must be based at the posted location. Additional hours may be required. Visa sponsorship and relocation assistance are not available.

Requirements

At least 6 months of Securities Operations experience, or equivalent demonstrated through work experience, training, military experience, or education.
Attention to detail and accuracy.
Ability to follow policies, procedures, and regulations.
Ability to execute in a fast-paced, high-demand environment while balancing multiple priorities.
Ability to quickly learn business operations and processing.
Adherence to Wells Fargo's risk management culture.

Nice To Haves

Knowledge and understanding of the securities industry and securities processing or operations.
Ability to work attention items, service request queues, and email inboxes.
Strong collaboration and partnership skills.
Ability to work effectively in a team environment.
Ability to manage process improvement initiatives to optimize operational effectiveness and efficiency.
Intermediate Microsoft Office skills, including Word, Excel, Outlook, PowerPoint, and Access.
Ability to navigate multiple computer systems and applications and use search tools to find information.
Ability to identify inefficiencies, streamline business processes, implement change, and document procedures.

Responsibilities

Participate in low-complexity lifecycle support tasks and identify opportunities for process improvements within Securities Operations.
Review basic or tactical issues, policies, and procedures related to low-risk tasks and deliverables.
Resolve situations within defined parameters across a trade process, under manager direction.
Collaborate and consult with peers, colleagues, managers, and internal and external customers to resolve issues and achieve goals.
Build expertise in client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation.
Gather data to support issue resolution and review and analyze operational tasks requiring research and evaluation.
Resolve low-complexity escalated issues within the scope of responsibility in Securities Operations.
Research low-complexity business risks, provide input into policies, support customer satisfaction, and review time-sensitive documents and transaction requests.
Support team effectiveness and monitor daily securities- and cash-related production work.
Contribute to projects and new or revised processes and procedures requiring coordination among operations teams, and perform analysis for initiatives supporting business strategies.
Follow applicable policies, procedures, and risk and compliance requirements; escalate and remediate issues as appropriate.