Sector Sales Manager-MED

DQS•Schaumburg, IL

About The Position

The Sector Sales Manager-MED meets assigned DQS revenue goals through cost-effective sales to medium- and high-complexity accounts, prospects, and customers in an assigned geographic area. The role includes developing a strategic global account base and helping customers determine which products and services best fit their needs. The position also supports the Director of Medical Business in carrying out departmental responsibilities efficiently and accurately. The role develops cross-selling concepts, assesses market requirements and potential, plans budgets and sales targets, analyzes results and data, and provides regular reporting. It coordinates with other DQS Group sales divisions; organizes customer experience events, trade-fair appearances, and manufacturer-association contacts; and visits prospective customers for project planning. The manager leads interdisciplinary project teams, implements sales strategies across subordinate units and processes, provides entrepreneurial leadership within the area of responsibility, and takes responsibility for incoming orders from new customers. Sales, growth, and business development are key performance indicators. Other duties may be assigned. Qualified candidates have an established sales track record, relevant education or equivalent professional knowledge, and experience in sales or marketing with direct customer contact. The position calls for customer orientation, leadership, collaboration, communication, problem-solving, accountability, flexibility, and a continuous-improvement mindset. Knowledge of the US medical-device market and its manufacturers, sales and distribution methods, sector events, and digital content and lead generation is relevant.

Requirements

  • An undergraduate degree in medical or scientific studies, business/marketing, or another relevant discipline, or equivalent professional knowledge.
  • At least 4 years of work experience.
  • Two years of experience in a management or leadership position, if possible at a medical-device manufacturer or certification body for medical devices.
  • Basic knowledge of business administration.
  • Experience in sales or marketing with direct customer contact, preferably in the medical-device-related market.
  • Strong customer orientation, team-player abilities, willingness to learn, and goal orientation.
  • Knowledge of common sales and distribution methods, events, and trade shows in the medical-device sector.
  • Knowledge of the US medical-device market and key users of medical-device manufacturers.
  • Knowledge of key branches of US-based medical-device manufacturers and their needs.
  • Social media competence.
  • Experience creating digital content and leads for sales activities.
  • Continuous-improvement mindset focused on effectiveness and efficiency.
  • Leadership by example and mentoring, with ongoing feedback to acknowledge performance or initiate improvement.
  • Internal and external customer focus and responsiveness; regular communication with the team and organization.
  • Ability to solve problems, propose solutions, remove barriers, collaborate across the organization, and remain accountable for performance.
  • Flexibility and openness to new ideas, solutions, and market responses; ability to recognize and mitigate risks.

Nice To Haves

  • Basic knowledge of ISO 13485, MDSAP, and Regulation (EU) 2017/745.
  • Management or leadership experience, preferably at a medical-device manufacturer or certification body for medical devices.
  • Sales or marketing experience in the medical-device-related market.

Responsibilities

  • Meet assigned DQS revenue goals through cost-effective sales to medium- and high-complexity accounts, prospects, and customers in the assigned geographic area.
  • Develop a strategic global account base and help customers identify products and services that fit their needs.
  • Support the Director of Medical Business in carrying out departmental responsibilities efficiently and accurately.
  • Develop sales concepts for cross-selling products.
  • Determine market requirements and market potential.
  • Plan budgets and sales targets.
  • Analyze results and data and provide regular reports.
  • Cooperate with all other sales divisions of the DQS Group.
  • Plan and organize customer experience events, trade-fair appearances, and contacts with manufacturer associations.
  • Visit new or potential customers for project planning.
  • Achieve market penetration and customer acquisition in everyday practice.
  • Lead interdisciplinary project teams.
  • Implement the sales strategy in subordinate units and processes.
  • Provide entrepreneurial leadership and guidance within the area of responsibility.
  • Take responsibility for incoming orders from new-customer business.
  • Manage sales, growth, and business development as key performance indicators.
  • Perform other duties as assigned.
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