Secretary/Receptionist

McKenzie Electric Cooperative•Watford City, ND

19h•Onsite

About The Position

McKenzie Electric Cooperative (MEC) is currently seeking qualified candidates for Secretary/Receptionist. The selected candidate for this full-time, benefited position will be responsible for a range of clerical support tasks, receptionist duties and general office administration assignments in support of various department managers. Reporting to and receiving assignments from the Office Manager, this role will provide services in a timely, accurate and high quality manner, while fostering positive working relationships within the office. The selected candidate will support the mission of MEC and make our members first priority.

Requirements

High school diploma or equivalent
A valid ND Class D driver's license is required.
Basic understanding of how PC based Window's software operates.

Nice To Haves

Previous customer service representative or public contact position preferred.
Some general office and department administration experience desirable.

Responsibilities

Provides a variety of secretarial and administrative activities for the CEO and department managers including the preparation of correspondence and reports; maintaining the organization files and records; maintaining appointment schedules; coordinating and scheduling of meetings; data entry of operational activities and other related duties as directed.
As directed, coordinates and makes travel arrangements for the Board of Directors, CEO, Department Managers and other employee personnel.
Maintains a schedule of employees who are out of the office due to vacations, sick leave and business trips.
Takes notes and prepares summaries of meeting outcomes as requested.
Renders prompt, efficient and courteous telephone answering service of incoming calls, answering questions, taking messages, directing calls to proper personnel and assisting with taking outages calls as required to restore electric and related services promptly.
Organizes and maintains central files for the Cooperative.
Assists with telephone and communication equipment troubleshooting and coordinates the repairs and maintenance to these systems.
Greets visitors and walk-in members and directs them to appropriate personnel.
Assists with service activities, including answering simple member inquiries, calling members as directed and researching and responding to member questions.
Handles and distributes incoming mail and answering correspondence as needed.
Takes dictation, types correspondence and performs other related secretarial duties.
Assists with the preparation of various monthly and year-end reports.
Maintains and orders office supplies as required.
Organizes, maintains and makes available key policy documents, job descriptions and other critical internal documents.
Maintains and keeps a current database of employee personnel contact information.
As directed, assists with the dissemination of cooperative information to employees, including the posting of required employee information on bulletin boards.
Maintains logs for required employee certifications, including first-aid training and other certification training.
Assists all departments as needed related to administration activities and data entry.
Assists with organizing and coordinating cooperative sponsored social activities, as well as Board of Director meeting meals and activities.
Performs timely check reconciliation processes for Cooperative bank accounts.
Attends and participates in training programs for improvement of job knowledge, skill and safety.
All other duties as assigned.