Secretary/Receptionist

Vancouver Coastal Health • Vancouver, BC

9h

About The Position

Within the context of a client and family centered care model and in accordance with established vision and values of the organization, works in a team-based environment and performs a variety of secretarial and other related clerical functions. Acts as a receptionist, greets and directs visitors and residents, answers telephone calls, provides information as appropriate and/or redirects as necessary. Arranges meetings, distributes agenda packages, prepares and circulates minutes and conducts follows-up on actions as a result of the meetings as needed. Assists clinical and administrative staff with ongoing initiatives, projects and the maintenance of various statistical information/reports, implementing approved processes when needed. Types a variety of technical and non-technical material from verbal instruction, handwritten draft and/or through revision of documents by effectively using electronic and manual systems applicable to the job, including but not limited to Microsoft Office applications (Word, Excel, Access and PowerPoint), Visio, EPro and applicable resident information electronic systems. Maintains current knowledge of related procedures and the use of office equipment in order to contribute to the smooth and effective functioning of the program.

Requirements

• Grade 12
• two years’ recent, related experience or an equivalent combination of education, training and experience.
• Ability to keyboard at 55 w.p.m.
• Ability to communicate effectively both verbally and in writing.
• Knowledge of medical terminology.
• Ability to deal with others effectively.
• Ability to organize work.
• Physical ability to carry out the duties of the position.
• Ability to operate related equipment.
• Successful applicants may be required to complete a Criminal Records Review Check.

Responsibilities

• Acts as a receptionist, greets and directs visitors and residents, answers telephone calls, provides information as appropriate and/or redirects as necessary.
• Arranges meetings, distributes agenda packages, prepares and circulates minutes and conducts follows-up on actions as a result of the meetings as needed.
• Assists clinical and administrative staff with ongoing initiatives, projects and the maintenance of various statistical information/reports, implementing approved processes when needed.
• Types a variety of technical and non-technical material from verbal instruction, handwritten draft and/or through revision of documents by effectively using electronic and manual systems applicable to the job, including but not limited to Microsoft Office applications (Word, Excel, Access and PowerPoint), Visio, EPro and applicable resident information electronic systems.
• Maintains current knowledge of related procedures and the use of office equipment in order to contribute to the smooth and effective functioning of the program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED