Receptionist/Secretary II

Ada S. McKinley Community Services, Inc•Chicago, IL

3h•$22•Onsite

About The Position

Under the direct supervision of the ECSS Administrative & Office Coordinator, performs clerical functions; provides appropriate information and direction; courteously greets telephone callers and visitors; facilitates the flow of incoming and outgoing communication; and types and/or organizes reports and correspondence. Provides clerical/administrative support to the ECSS program and to other departments on an as-needed basis.

Requirements

High school diploma, or a GED
2 years of business/ secretarial training, and experience.
Working knowledge of Microsoft Office applications
Must type accurately 50-55-wpm.
Ability to work with a wide range of personalities in a courteous, effective, and efficient manner.
Good verbal communication skills, and proper use of grammar and sentence structure are also required.
Understand and follow office safety-security practices.
Ability to work with minimum supervision.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Have the ability to deal with problems involving several concrete variables in standardized situations.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to clients, and other employees of the organization.

Responsibilities

Greets visitors, maintains an awareness of visitors' and/or callers’ needs.
Provides answers to routine inquiries and other information as appropriate and as assigned.
Operates telephone/intercom system, courteously screens all calls in order to transfer calls to appropriate persons.
Types and proofreads reports, letters, and routine correspondence as required.
Sorts and routes incoming mailings and organize folders and files.
Proofreads and type out correspondence for the ECSS program; other duties may include preparing Excel worksheets.
Maintains the program directory, phone lists, room schedules, sign-in sheets, and travel log.
Maintains a neat, clean business attire and appearance.
Maintain confidentiality of all information processed.
Maintains courteous, professional, and effective working relationships with employees at all levels, clients, vendors, and representatives of external organizations.
Assists in preparing for events, meetings, and tours as required.
Performs other clerical tasks or special projects as assigned.