Secretary 2

Naugatuck Valley•Waterbury, CT
•Onsite

About The Position

CT State Community College is recruiting a Secretary 2 for the School of Science, Technology, Engineering and Math (STEM) at its Naugatuck Valley campus in Waterbury, Connecticut. The role independently performs a full range of secretarial support functions that require understanding organizational policies and procedures. The position is full-time, 40 hours per week, Monday through Friday from 8:00 a.m. to 5:00 p.m., on the first shift. The Secretary 2 prepares and proofreads correspondence and reports; maintains office files and reference materials; composes complex communications; compiles information for reports; greets visitors and handles calls; coordinates with internal and external contacts; screens incoming materials; organizes meetings and meeting materials; takes minutes; arranges travel; and supports office purchasing, inventory, timekeeping, and budget monitoring. The position is based at 750 Chase Parkway, Waterbury, CT 06708.

Requirements

  • Three years of experience above the routine clerk level in office support or secretarial work.
  • At least one year of the general experience must have been as a Secretary 1 or equivalent.
  • Considerable knowledge of office systems and procedures; proper grammar, punctuation, and spelling; business communications; department or unit policies and procedures; and business math.
  • Interpersonal skills and oral and written communication skills.
  • Ability to schedule and prioritize office workflow; operate office equipment, including computers, tablets, and other electronic equipment; use office suite software; and take notes using shorthand, speedwriting, or another method acceptable to the supervisor.
  • College training in secretarial sciences may substitute for general experience at 15 semester hours per half-year of experience, up to a maximum of two years.

Nice To Haves

  • Five or more years of administrative support experience in a busy, multi-staffed office.
  • Experience coordinating academic schedules, course offerings, room assignments, faculty meetings, events, workshops, or student-focused activities.
  • Experience working with student information systems such as Banner or similar platforms.
  • Experience with front-end reception and providing excellent customer service to students, clients, or the public.
  • Experience using Microsoft Office Suite applications, including Word, Excel, Outlook, PowerPoint, and Teams.
  • An associate’s degree or college coursework in secretarial science, business administration, or a related field.

Responsibilities

  • Format, type, proofread, and edit correspondence, reports, bills, drafts, and other materials using computers, tablets, and other electronic equipment.
  • Design, organize, maintain, update, and review office filing systems, confidential files, reference materials, and manuals.
  • Compose complex letters and memoranda explaining department practices or policies for the employee’s or supervisor’s signature.
  • Compile information from varied sources and prepare narrative or statistical reports, exercising judgment in selecting material.
  • Greet and direct visitors; answer phones; screen incoming calls; and advise callers about policies and procedures.
  • Coordinate with people inside and outside the organization on non-routine matters.
  • Screen letters, memoranda, reports, and other materials to determine necessary action and make recommendations to the supervisor when appropriate.
  • Arrange and coordinate meetings, including space and equipment; research, assemble, and coordinate meeting materials.
  • Write meeting, lecture, and conference minutes from rough drafts; take notes and meeting minutes.
  • Prepare expense accounts and make travel arrangements.
  • Maintain inventories of supplies and equipment and order supplies as needed.
  • Complete, process, and maintain purchasing paperwork, including orders, requisitions, and invoices.
  • Maintain time and attendance records.
  • Assist in preparing and monitoring the office budget by compiling figures, reviewing statistical reports, and verifying expense items.
  • Design and initiate forms and procedures to facilitate workflow.
  • Perform related duties as required.

Benefits

  • Professional growth and development opportunities.
  • A healthy work/life balance.
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