This position involves handling routine inquiries from both staff and inmates, providing technical assistance, and answering questions regarding the general nature of correctional programs. The role includes receiving visitors, determining the nature of their requests, and directing them to the appropriate staff or providing information on routine or procedural matters. The incumbent will also review correspondence prepared for the supervisor and other staff, and assist the Unit Manager and staff members in expediting the work of the office. A critical aspect of this role, along with all other correctional institution employees, is the responsibility for maintaining the security of the institution. These staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED