Secretary (Warden's Secretary)

Bureau of Prisons/Federal Prison System•Milan, MI
•Onsite

About The Position

This position is for a Secretary (Warden's Secretary) within a correctional institution. The role involves managing visitor and call reception for the Warden, screening communications, providing background information, and resolving concerns from staff and visitors. A critical aspect of this role, shared with all correctional institution employees, is maintaining the security of the institution. Correctional responsibilities take precedence over all other duties and are performed regularly.

Requirements

  • U.S. Citizenship is Required.
  • Must meet CTAP or ICTAP eligibility criteria.
  • Must be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy.
  • Must submit appropriate documentation to support CTAP eligibility (agency notice, most recent performance appraisal, most recent SF-50).
  • GL-07 and GL-08: At least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level, which has equipped the applicant with the particular qualifications to perform successfully the duties of the position, and is typically in or related to the position to be filled.
  • GL-07 examples: Experience reviewing incoming correspondence and reports and routing to the appropriate staff member or supervisor for action. Reviewing outgoing correspondence and reports for content, grammatical accuracy and conformance to established standards. Screening and referring telephone calls and visitors to staff members or supervisors, scheduling appointments and making commitments for supervisor, making travel and conference arrangements. Responding to fluctuating workloads and advising individuals on clerical and administrative procedures. Handling requests for information and resolving problems, meeting and dealing with all levels of government, private sector and/or the public.
  • GL-08 examples: Experience screening telephone calls and visitors to the office, referring to staff members and forwarding to the supervisor only those calls or visitors requiring that person's attention. Scheduling appointments and making commitments for the supervisor to attend meetings, luncheons, etc, without prior approval. Reading all incoming correspondence, determining proper action, at times preparing answers before referring to the supervisor. Reviewing outgoing correspondence and reports prepared by professional employees in the organization, ensuring proper format, mathematical correctness, correct grammatical content, and ascertaining that all necessary coordination of facts has been completed and is in accordance with established policy. Explaining non-technical policies and procedures promulgated by the office after obtaining clarification from source, making recommendations and decisions in establishing priorities among actions on administrative matters requested by various employees or organizations. Managing an office budget, taking and distributing minutes of meetings, instructing and assisting other secretaries on procedural matters such as the correct procedures to follow in preparing correspondence and preparing correspondence for the supervisor's signature.
  • Maximum entry age of 36 for original appointment to a position in a Bureau of Prisons institution (exceptions apply for prior federal law enforcement coverage).
  • Appointment is subject to satisfactory completion of a pre-employment and panel interview, urinalysis, physical, and background investigation.
  • All applicants are subject to and must satisfactorily pass all screening requirements in relation to National Crime Information Center (NCIC) and credit check.
  • All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.
  • Successful completion of the "Introduction to Correctional Techniques", three-week training course at Glynco, Georgia is required.

Nice To Haves

  • Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

  • Receive all visitors and incoming calls to the Warden.
  • Screen calls and visitors to determine those requiring the Warden's attention and refer others to the appropriate department.
  • Obtain and provide background information through electronic communication or Bureau of Prisons policy to assist in handling calls requiring the Warden's attention.
  • Resolve and/or assist in resolving a variety of concerns from staff and/or visitors.
  • Maintain the security of the institution.

Benefits

  • A career with the U.S. government provides employees with a comprehensive benefits package.
  • As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
  • Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
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