Seasonal Tournament Director

Ripken Baseball•Aberdeen, MD

1d•Onsite

About The Position

The Seasonal Tournament Director leads, organizes, and runs operations for The Ripken Experience™ Aberdeen’s baseball tournaments, serving as the onsite point of contact during tournament play. This paid seasonal position runs from March 2026 through November 2026. Spring and fall tournaments are primarily held on weekends, while summer tournaments take place on weekdays and weekends. The role involves directing tournament staff, applying Ripken Baseball rules, handling conflicts, and providing a professional, welcoming experience for participants and guests. Tournament Directors are expected to learn and uphold “The Ripken Way,” Ripken values, and brand standards, while leading staff to achieve objectives and create a memorable experience for participants.

Requirements

Proven professional proficiency in managing staff.
Prior experience handling conflict.
Top-tier communication skills.
Engaging, outgoing personality with abundant energy and proactive initiative.
Strong attention to detail.
Excellent time-management and organizational skills.
Ability and willingness to physically perform all job responsibilities.
Flexibility to work a variable schedule, primarily weekends and evenings.
Availability and ability to work onsite in Aberdeen, Maryland.

Nice To Haves

Prior experience in a managerial or leadership role.
Previous experience in the sports sector, preferably tournament operations.
Genuine passion for sports, particularly baseball or softball.
Some experience playing baseball or softball.
Interest in youth baseball, tournament operations, staff management, and baseball.

Responsibilities

Serve as the main onsite point of contact for coaches, umpires, patrons, vendors, and Ripken staff during tournament play.
Manage and direct tournament staff, including operations staff, scorekeepers/announcers, and retail staff.
Handle conflicts that arise during tournament operations.
Learn and apply Ripken Baseball rules to ensure fair play throughout events.
Learn and follow “The Ripken Way” in operating tournaments.
Create a fun, dynamic atmosphere for guests, build camaraderie, and act as a positive role model.
Adhere to Ripken values and brand standards and represent the organization consistently and professionally.
Provide extraordinary customer service.
Take a proactive approach to learning and champion the values associated with the Ripken name and brand.
Lead staff to achieve objectives effectively and efficiently and provide a once-in-a-lifetime experience for participants.