Intern-Tournament Office-Seasonal

Pinehurst Careers•Pinehurst, NC

5d•$12

About The Position

The Intern supports the Tournament Office in planning and executing Resort championships and events. The role assists with North & South Amateur Championships, US Kids, National High School Golf Association events, social groups, corporate outings, and other outside championships held at the Resort. Responsibilities also include responding to tournament-line emails and calls, setting up events in Golf Genius, preparing and printing documents, attending planning meetings, and supporting volunteers during the North & South Amateur Championships. The intern works with the golf operation team, volunteer chairs, the Rules Executive Committee, guests, employees, and caddies. The role requires a positive attitude, eagerness to learn, awareness of the golf environment and proper golf etiquette, and prompt communication of guest concerns to supervisors or management. The position has minor supervisory responsibilities and may require cross-training or reassignment as needed. Pinehurst describes its culture as centered on genuine hospitality, trustworthiness, stewardship, and inspired innovation. Its purpose is to honor golf traditions and inspire legendary stories through guest, member, and employee experiences.

Requirements

Knowledge of Microsoft Word, Excel, and similar software.
Knowledge of the Rules of Golf.
Ability to read and interpret operating instructions, maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and interpret written, oral, diagrammatic, or scheduled instructions in situations with limited standardization.
Ability to occasionally stand, walk, sit, talk, or hear, and to lift, move, or push/pull up to 50 pounds.
Ability to work with awareness of the golf environment, including reacting to errant golf balls and following golf etiquette.

Nice To Haves

Attendance at a two-year or four-year college or university with an accredited PGA Golf Management program is preferred.

Responsibilities

Assist with planning and execution of North & South Amateur Championships, US Kids events, National High School Golf Association events, social groups, corporate outings, and other outside championships at the Resort.
Answer emails and phone calls received through the main tournament line.
Assist with setting up events in Golf Genius.
Print documents needed for championships and events.
Attend all North & South planning meetings.
Work with Volunteer Chairs and the Rules Executive Committee.
Assist volunteers during the North & South Amateur Championships.
Approach work with eagerness to learn and maintain a positive attitude.
Attend continuing education and cross-training programs.
Cross-train in other areas when requested by a supervisor.
Interact with guests, employees, and caddies during events.
Promptly bring guest issues and concerns to supervisors or management.
Maintain awareness of surroundings, react to hazards such as errant golf balls, and follow proper golf etiquette.
Work with golf operation team members to help ensure each facet of the operation functions properly and elevate the guest experience.
Carry out minor supervisory responsibilities.