Seasonal Team Member - Eataly Caffè Hudson Yards (Tipped)

Eataly North America•New York, NY

18h•$17 - $18•Onsite

About The Position

Eataly Caffè Team Members serve as brand ambassadors, embodying Eataly’s values of hospitality and exceptional quality. They prepare and serve specialty hot and cold beverages, including authentic Italian espresso, and prepare food according to Eataly recipes and standards. Team Members work across front-of-house and back-of-house areas, providing guests with knowledgeable, welcoming service while maintaining cleanliness and health and safety standards. This is a seasonal onsite position starting in November and ending the first week of January. Compensation is $17–$18 per hour plus tips.

Requirements

Knowledge of and enthusiasm for coffee, tea, drink preparation, and related products.
Outstanding communication and guest service skills.
Ability to follow recipes and execute tasks according to standards.
Ability to follow Department of Health and company regulations.
Ability to perform simple mathematical calculations and follow production directions.
Availability to work onsite with a flexible schedule, often including early mornings, evenings, and weekends.
Ability to lift up to 50 pounds.
Ability to stand, walk, bend, and squat and maintain well-paced mobility for up to 8 hours.
Ability to operate a manual espresso machine, ovens, drink blender, juicer, and POS system.
Dexterity for rapid, repeated movements.

Nice To Haves

At least 1 year of barista experience using a manual espresso machine is preferred.

Responsibilities

Provide outstanding guest service and in-depth knowledge of specialty products.
Greet, guide, and assist guests throughout their experience at Eataly Caffè.
Prepare and serve authentic Italian espresso, café drinks, and prepared food across multiple counters.
Work collaboratively across all Caffè sections, including front-of-house and back-of-house areas.
Learn product information and explain menu items, ingredients, and allergens to guests.
Maintain hospitable and professional service standards during all levels of business volume.
Keep guest and employee areas clean and organized, including checking bathrooms, maintaining tables, washing dishes and equipment, cleaning preparation and service stations, and stocking supplies.
Receive retail and product orders; unload, organize, and stock deliveries; record information; and communicate shortages, discrepancies, and expired or damaged products.
Set up stations and replenish displays neatly, keeping allergens such as nuts and wheat separate.
Operate the POS system and ensure accurate cash drops and bill authenticity.
Perform other duties as required or assigned.