GC Retail Seasonal Support Store 440

Guitar Center•Farmers Branch, TX
•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, identifying their needs, recommending suitable products, and helping close sales. The role supports the company’s mission to nurture lifelong musicians and create an inclusive, customer-first environment. Successful employees provide excellent customer experiences, take initiative, communicate respectfully with diverse stakeholders, and build product and sales knowledge through Guitar Center’s certification program. The position also includes supporting store readiness and operations, maintaining displays, and building customer relationships to meet future service needs.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Continue learning through onboarding, certification, and continuing education.
  • Assist with tasks needed to prepare the store for business and customer service.
  • Monitor inventory levels and replenish displays as needed.
  • Build customer relationships to fulfill future service needs.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to tour and return to their job.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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