GC Retail Seasonal Support Store 779

Guitar Center•Jacksonville, FL

6h•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, identifying their needs, recommending appropriate products, and helping close sales. The role supports the company’s mission to encourage creativity and music while providing an inclusive, customer-first experience. Successful candidates are customer-focused, proactive, strong communicators, and willing to learn about products, store operations, sales, and leadership through Guitar Center’s certification program.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.
Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
Ability to take initiative, learn quickly, and follow through on work activities.
Willingness to complete the Guitar Center certification program to learn product knowledge and sales techniques.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Help execute tasks to ensure the store is ready to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build customer relationships to support future service needs.
Handle customer service issues as needed.
Perform additional duties as assigned.