GC Retail Seasonal Support Store 753

Guitar Center•Huntsville, AL
•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, welcoming customers, identifying their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission to encourage creativity and help people experience the joy of making music, while contributing to an inclusive, customer-first environment. The Seasonal Support helps customers through the sales process, demonstrates knowledge of products and services, works toward service sales targets, and builds customer relationships for future service needs. The role also supports store readiness and customer service by assisting with store tasks, monitoring inventory, and replenishing displays. Ongoing learning includes onboarding, certification, and continuing education.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.
  • Ability to work through the Guitar Center certification program to develop a base understanding of products and sales techniques.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Continue learning through onboarding, certification, and continuing education.
  • Assist with tasks that ensure the store is ready to conduct business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build customer relationships to fulfill future service needs.
  • Perform additional duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Mental health support
  • Paid sick time
  • Paid holidays
  • Paid vacation time
  • Employee discount program
  • Tuition reimbursement options
  • Gig leave for musician employees
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