GC Retail Seasonal Support Store 154

Guitar Center•Scottsdale, AZ

About The Position

Guitar Center’s Seasonal Support serves as a customer-facing representative in the store, greeting customers, understanding their needs, recommending appropriate products, and supporting sales. The role helps customers through the sales process, demonstrates knowledge of products and services, and works toward service sales targets. It also supports store readiness and customer service by completing store tasks, replenishing displays, monitoring inventory, and building customer relationships to address future service needs. Seasonal Support team members continue learning through onboarding, certification, and ongoing education.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Continue learning through onboarding, certification, and continuing education.
  • Assist with tasks that ensure the store is ready to conduct business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build relationships with customers to fulfill future service needs.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to tour and return to their job.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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