GC Retail Seasonal Support Store 822
About The Position
Guitar Center’s Seasonal Support serves as a customer-facing representative in the store, greeting customers, identifying their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and make music accessible to musicians and non-musicians alike, while contributing to an inclusive, customer-first environment. Successful candidates demonstrate customer focus, initiative, clear and courteous communication, and a willingness to learn products and sales techniques through Guitar Center’s certification program. They help customers through the sales process, meet service sales targets, support store readiness and inventory replenishment, and build customer relationships for future service needs.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, positively, and courteously with diverse individuals through written and verbal means.
- Ability to identify opportunities and issues and follow through on work activities.
- Ability to learn quickly and develop knowledge and skills in products, store operations, sales, and leadership.
- Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks that ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Handle customer service issues as needed.
- Perform additional duties as assigned.
Benefits
- Gig leave for employee-musicians to take time off to tour and return to their job afterward.
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Mental health support.
- Paid sick, holiday, and vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
