GC Retail Seasonal Support Store 773

Guitar Center • Tampa, FL

1d • Onsite

About The Position

The Seasonal Support serves as the face of Guitar Center in the store, greeting customers, understanding their needs, recommending suitable products, and working to close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and help people experience the joy of creating music, while contributing to an inclusive, customer-first environment.

Successful candidates provide excellent customer service, take initiative, communicate respectfully and clearly with diverse people, and develop product and sales knowledge through Guitar Center’s certification program. The Seasonal Support helps customers through the sales process, supports store readiness and customer service, maintains product displays, and builds relationships to address customers’ future service needs.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to communicate clearly, concisely, positively, and courteously through written and verbal means with diverse internal and external stakeholders.
• Ability to identify opportunities and issues, follow through on work activities, and take positive action without being asked.
• Willingness to work through the Guitar Center certification program to gain a base understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold within Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks to ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build relationships with customers to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Gig leave for musician employees to take time off to perform on tour and return to their job afterward.
• Medical benefits.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick time.
• Paid holidays.
• Paid vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Education Level: No Education Listed