GC Retail Seasonal Support Store 112

Guitar Center•La Mesa, CA
•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, identifying their needs, matching them with appropriate products, and helping close sales. The role supports the company’s mission to encourage creativity and music-making in an inclusive, customer-focused environment. Successful employees demonstrate customer focus, initiative, interpersonal communication, and a willingness to learn products and sales techniques through Guitar Center’s certification program.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.
  • Ability to communicate clearly, concisely, positively, and courteously with diverse people through written and verbal channels.
  • Ability to identify opportunities and issues, follow through on work, and take positive action without being asked.
  • Willingness to learn products, store operations, sales, and leadership skills through the GC certification program.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Continue learning through onboarding, certification, and continuing education.
  • Help execute tasks needed to prepare the store for business and customer service.
  • Monitor inventory levels and replenish displays as needed.
  • Build customer relationships to fulfill future service needs.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for employee-musicians to take time off to perform and return to their job after a tour.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick time.
  • Paid holidays.
  • Paid vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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