GC Retail Seasonal Support Store 613

Guitar Center•Cincinnati, OH

4h•Onsite

About The Position

Guitar Center's Seasonal Support serves as the face of the store by greeting customers, understanding their needs, recommending appropriate products, and helping close sales. The role supports the company’s mission to nurture musicians and help people experience the joy of creating music. Successful candidates provide an excellent customer experience, take initiative, communicate respectfully and effectively with diverse stakeholders, and build product and sales knowledge through Guitar Center’s certification program. The position also includes helping keep the store ready for business and developing customer relationships to support future service needs.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks that ensure the store is ready to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build customer relationships to fulfill future service needs.
Perform additional duties as assigned.

Benefits

Gig leave for employee musicians to take time off to tour and return to their job.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holidays.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.