GC Retail Seasonal Support Store 120

The Guitar Center Company•Los Angeles, CA

9d•Onsite

About The Position

The Seasonal Support employee serves as the face of Guitar Center in the store, greeting customers, identifying their needs, matching them with suitable products, and helping close sales. The role supports the company's mission to nurture lifelong musicians and create an inclusive, customer-first environment. Successful employees provide excellent customer service, take initiative to resolve issues and learn, communicate clearly and respectfully with diverse stakeholders, and complete Guitar Center’s certification program to develop product and sales knowledge. They support service sales, customer relationships, store readiness, and inventory replenishment.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks required to prepare the store to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build customer relationships to fulfill future service needs.
Perform additional duties as assigned.

Benefits

Gig leave for employee-musicians to take time off for a tour and return to their job afterward.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holiday time.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.