GC Retail Seasonal Support Store 524

The Guitar Center Company•Danbury, CT
•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, welcoming customers, identifying their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission to foster creativity and help people experience the joy of making music. Successful candidates provide excellent customer service, take initiative, communicate clearly and respectfully with diverse people, and build product and sales knowledge through Guitar Center’s certification program. They help the store remain ready for business, support customers throughout the sales process, and build relationships to meet customers’ future service needs.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Continue learning through onboarding, certification, and continuing education.
  • Assist with tasks that ensure the store is ready to conduct business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build relationships with customers to fulfill future service needs.
  • Perform additional duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Mental health support
  • Paid sick time
  • Paid holidays
  • Paid vacation time
  • Employee discount program
  • Tuition reimbursement options
  • Gig leave for musician employees
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