GC Retail Seasonal Support Store 155

Guitar Center•Avondale, AZ

2d•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and create inclusive, customer-first environments. Seasonal Support associates provide a strong customer experience, learn about products and sales through onboarding and certification, assist with store operations, maintain displays, and build customer relationships to support future service needs.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks needed to prepare the store for business and customer service.
Monitor inventory levels and replenish displays as needed.
Build relationships with customers to fulfill future service needs.
Take on additional duties as assigned.
Address customer service issues when needed.

Benefits

Gig leave for employee-musicians to take time off to perform and return to their jobs after touring.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holidays.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.