GC Retail Seasonal Support Store 345

Guitar Center•Kansas City, MO

8h•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, recommending appropriate products, and working to close sales. The role supports the company’s mission of helping people experience the joy of creating music and contributes to an inclusive, customer-first environment. Successful candidates provide excellent customer service, take initiative, communicate courteously with diverse stakeholders, and develop product and sales knowledge through Guitar Center’s certification program. The position also involves supporting store readiness and customer service, monitoring and replenishing displays, and building relationships with customers to address future service needs.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks that ensure the store is ready to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build relationships with customers to fulfill future service needs.
Perform additional duties as assigned.

Benefits

Gig leave for employee musicians to take time off to perform on tour and return to their job afterward.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holiday time.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.