GC Retail Seasonal Support Store 613

Guitar Center • Cincinnati, OH

1d • Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, matching them with appropriate products, and helping close sales. The role supports Guitar Center’s mission to encourage creativity and help people experience the joy of creating music, while providing an inclusive, customer-first environment.

Successful candidates demonstrate customer focus, initiative, interpersonal communication, and a willingness to learn. They work through Guitar Center’s certification program to develop foundational product knowledge and sales skills, and continue learning through onboarding and ongoing education.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Participate in onboarding, certification, and continuing education.
• Help execute tasks to ensure the store is ready for business and customer service.
• Monitor inventory levels and replenish displays as needed.
• Build customer relationships to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.
• Gig leave for employee musicians to take time off to perform and return to their job.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed