GC Retail Seasonal Support Store 451
About The Position
Guitar Center’s Seasonal Support serves as the face of the store by welcoming customers, identifying their needs, recommending suitable products, and helping close sales. The role supports the company’s mission of nurturing musicians and helping people experience the joy of creating music, while contributing to an inclusive, customer-first environment. Successful candidates demonstrate customer focus, initiative, clear and respectful communication, and a willingness to learn products and sales techniques through Guitar Center’s certification program. The position also includes sales and service support, store-readiness tasks, inventory replenishment, and building customer relationships for future service needs.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
- Ability to identify opportunities and issues, follow through, learn quickly, and take positive action independently.
- Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks to ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build customer relationships to fulfill future service needs.
- Perform additional duties as assigned.
Benefits
- Gig leave for employee musicians to take time off to tour and return to their job.
- Medical benefits.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
