GC Retail Seasonal Support Store 489
About The Position
Guitar Center’s Seasonal Support serves as the face of the store by welcoming customers, understanding their needs, recommending suitable products, and helping close sales. The role supports the company’s mission to nurture lifelong musicians and create inclusive, customer-first environments. Successful employees demonstrate customer focus, initiative, clear and courteous communication, and a willingness to develop product knowledge and selling skills through Guitar Center’s certification program. The position also involves meeting service sales targets, helping customers through the sales process, keeping the store ready for business, replenishing displays, and building customer relationships to support future service needs. Additional duties may be assigned.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, positively, and courteously with diverse people through written and verbal channels.
- Ability to learn quickly, take initiative, and develop product, store operations, sales, and leadership knowledge.
- Ability to work through Guitar Center’s certification program to develop a base understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks that ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Perform additional duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Mental health support
- Paid sick time
- Paid holiday time
- Paid vacation time
- Employee discount program
- Tuition reimbursement options
- Gig leave for employee-musicians to take time off for a tour and return to their job
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
