GC Retail Seasonal Support Store 854

Guitar Center•Harrisburg, PA
•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, understanding their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and create inclusive, customer-first environments. The Seasonal Support works toward sales targets for services, assists with store operations and readiness, maintains product displays, and builds customer relationships to support future service needs. The role also includes ongoing onboarding, certification, and continuing education.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.
  • Ability to communicate clearly, positively, and courteously with diverse individuals and stakeholders.
  • Ability to identify opportunities and issues, follow through, learn quickly, and take initiative.
  • Ability to work through Guitar Center’s certification program to develop a base understanding of products and sales techniques.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Continue learning through onboarding, certification, and continuing education.
  • Assist with tasks to ensure the store is ready to conduct business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build customer relationships to fulfill future service needs.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to tour and return to their job afterward.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick time.
  • Paid holidays.
  • Paid vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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