GC Retail Seasonal Support Store 454

Guitar Center•Norman, OK

About The Position

Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, understanding their needs, recommending appropriate products, and supporting sales. The role focuses on delivering excellent customer experiences, building relationships with customers, and developing product and sales knowledge through Guitar Center’s certification and continuing education processes. Seasonal Support also helps maintain store readiness and inventory displays, and performs additional duties as assigned.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Continue learning through onboarding, certification, and continuing education.
  • Assist with tasks to ensure the store is ready to conduct business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build relationships with customers to fulfill future service needs.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to tour and return to their job.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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