GC Retail Seasonal Support Store 323
About The Position
Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, understanding their needs, recommending appropriate products, and helping close sales. The role supports Guitar Center’s mission of nurturing lifelong musicians and creating inclusive, customer-first environments. Successful associates provide excellent customer service, take initiative, communicate respectfully with diverse stakeholders, and learn product and sales skills through Guitar Center’s certification program. The position also involves meeting service sales targets, assisting customers throughout the sales process, completing onboarding and ongoing education, helping keep the store ready for business, replenishing displays, and building customer relationships to support future service needs. Additional duties may be assigned.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, concisely, positively, and courteously with diverse individuals and stakeholders.
- Ability to take initiative, learn quickly, and follow through on work activities.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks to ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Perform additional duties as assigned.
- Work through the Guitar Center certification program to develop a base understanding of products and sales techniques.
- Handle customer service issues as needed.
Benefits
- Gig leave for employee musicians to take time off to perform and return to their job after a tour.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
