GC Retail Seasonal Support Store 461

Guitar Center•El Paso, TX

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, welcoming customers, understanding their needs, connecting them with suitable products, and supporting sales. The role focuses on helping customers enjoy music and creativity through knowledgeable, attentive service. Seasonal Support staff also help keep the store ready for business, maintain displays, build customer relationships, and develop their product and sales knowledge through onboarding, certification, and ongoing learning.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.
Ability to work through Guitar Center’s certification program to develop a base understanding of products and sales techniques.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks that ensure the store is ready for business and customer service.
Monitor inventory levels and replenish displays as needed.
Build customer relationships to fulfill future service needs.
Perform additional duties as assigned.

Benefits

Gig leave for musician employees to take time off to tour and return to their job.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holiday time.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.