GC Retail Seasonal Support Store 511

Guitar Center • Portsmouth, NH

7h • Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, welcoming customers, understanding their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission of nurturing lifelong musicians and helping people experience the joy of creating music, while contributing to an inclusive, customer-first environment.

Successful candidates demonstrate a strong customer focus, initiative, interpersonal communication, and willingness to learn through Guitar Center’s certification program. They assist customers, work toward service sales targets, keep the store ready for business, replenish displays, and build customer relationships to support future service needs.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
• Ability to identify opportunities and issues, follow through on work activities, and take positive action independently.
• Ability to work through Guitar Center’s certification program to develop a base understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks that ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build relationships with customers to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Gig leave for musician employees to take time off to perform and return to their job after a tour.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed