GC Retail Seasonal Support Store 463

Guitar Center•Lewisville, TX
•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, recommending appropriate products, and helping close sales. The role supports customers throughout the sales process and works toward sales targets for services. It also helps keep the store ready for business by completing assigned tasks, monitoring inventory, replenishing displays, and building customer relationships to support future service needs. The position includes ongoing learning through onboarding, certification, and continuing education.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.
  • Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
  • Ability to identify opportunities or issues, take initiative, and follow through.
  • Ability to learn product knowledge, store operations, sales, and leadership skills.
  • Ability to work through the Guitar Center certification program to develop a base understanding of products and sales techniques.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology products.

Responsibilities

  • Greet customers, understand their needs, recommend suitable products, and help close sales.
  • Work toward sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Participate in onboarding, certification, and continuing education.
  • Assist with tasks that prepare the store to conduct business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build customer relationships to fulfill future service needs.
  • Handle customer service issues as needed.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for employee musicians to take time off to perform and return to their job after touring.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick time.
  • Paid holidays.
  • Paid vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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