GC Retail Seasonal Support Store 814

Guitar Center • Commack, NY

3d • Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, identifying their needs, recommending appropriate products, and helping close sales. The role supports sales of services, provides product and service information, and helps customers throughout the sales process. Seasonal Support also completes onboarding, certification, and ongoing learning; helps prepare the store for business; replenishes displays; monitors inventory; and builds customer relationships to support future service needs. Additional duties may be assigned.

Successful candidates are customer-focused, proactive, communicative, attentive to detail, and willing to learn about products, sales, store operations, and leadership. The role requires working nights, weekends, and holidays.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to communicate clearly, concisely, positively, and courteously with diverse people through written and verbal means.
• Ability to identify opportunities and issues, follow through, learn quickly, and take initiative.
• Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks to ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build relationships with customers to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee musicians to take time off to perform and return to their jobs after a tour.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed