GC Retail Seasonal Support Store 455

Guitar Center•Fort Worth, TX

7d•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, identifying their needs, recommending suitable products, and helping close sales. The role supports the company’s mission to nurture lifelong musicians and create an inclusive, customer-focused environment. Successful candidates provide excellent customer service, take initiative, communicate respectfully and effectively with diverse stakeholders, and build product and selling knowledge through Guitar Center’s certification program. The position also supports store readiness, inventory replenishment, and customer relationships that may lead to future service needs.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks that prepare the store to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build relationships with customers to fulfill future service needs.
Perform additional duties as assigned.
Greet customers, qualify their needs, recommend appropriate products, and help close sales.
Address customer service issues as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) with company match
Mental health support
Paid sick time
Paid holidays
Paid vacation time
Employee discount program
Tuition reimbursement options
Gig leave for employee musicians to take time off to tour and return to their job