GC Retail Seasonal Support Store 456
About The Position
Guitar Center’s Seasonal Support serves as the face of the store, welcoming customers, understanding their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and provide customers with an inclusive, service-focused experience. Successful candidates are customer-focused, proactive, communicative, and willing to learn about products, store operations, sales, and leadership. They work through Guitar Center’s certification program to develop a foundation in products and sales techniques. The role also includes reaching service sales targets, maintaining store readiness and displays, and building customer relationships to support future service needs.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
- Ability to identify opportunities and issues, follow through, learn quickly, and take initiative.
- Willingness to complete Guitar Center’s certification program to develop a base understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Help execute tasks to ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Take on additional duties as assigned.
Benefits
- Gig leave for musician employees to take time off for a tour and return to their job afterward.
- Medical benefits.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
