GC Retail Operations Associate Store 456

Guitar Center•Cedar Hill, TX

About The Position

Guitar Center’s mission is to develop and nurture lifelong musicians and help people experience the joy of creating music. The company aims to create inclusive environments that put customers first. The Retail Operations Associate supports store operations by handling shipments and receiving, administering daily tasks, and ensuring products are merchandised to provide customers with a positive in-store experience. Successful associates demonstrate collaboration, customer focus, initiative, organizational skills, and the ability to learn and use technology. They work effectively with a team, provide welcoming and knowledgeable customer service, identify and address opportunities or issues, manage priorities and details in a fast-paced environment, and follow procedures that protect people and assets.

Requirements

  • Basic understanding of Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work in a loud environment for 5–8 hours.
  • Must be able to work weekends, holidays, and evenings.
  • Ability to lift up to 40 pounds.
  • Ability to collaborate and build effective working relationships.
  • Ability to provide excellent, customer-focused service.
  • Ability to take initiative and learn quickly.
  • Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
  • Ability to learn and use retail technology, systems, equipment, and computer programs.
  • Ability to follow protocols and guidelines to protect people and assets.

Responsibilities

  • Perform tasks related to inventory control.
  • Ship and receive gear and other items.
  • Prepare for and execute inventory cycle counts.
  • Stock and merchandise products according to a planogram.
  • Print and place point-of-purchase signage and price signs.
  • Handle cash.
  • Maintain awareness of shrink and help control it.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for employees who are musicians, allowing time off to tour and return to their job.
  • Medical benefits.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick time.
  • Paid holidays.
  • Paid vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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