GC Retail Seasonal Support Store 551
About The Position
Guitar Center’s Seasonal Support serves as a customer-facing representative in the store. The role involves greeting customers, identifying their needs, matching them with appropriate products, and using sales techniques to close sales. The employee helps customers through the sales process, demonstrates knowledge of products and services, and builds customer relationships to support future service needs. The role also supports store readiness and operations by completing assigned tasks, monitoring inventory, and replenishing displays. Seasonal Support employees continue learning through onboarding, certification, and ongoing education, including Guitar Center’s certification program for product knowledge and sales techniques.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, concisely, positively, and courteously with diverse individuals.
- Ability to learn quickly, take initiative, and develop knowledge and skills in products, store operations, sales, and leadership.
- Ability to work through Guitar Center’s certification program to gain a basic understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks needed to ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Handle additional duties as assigned.
Benefits
- Gig leave for employee musicians to take time off to tour and return to their job afterward.
- Medical benefits.
- Dental benefits.
- Vision benefits.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
